This is the Calm Support Resources page for existing Calm customers. If you are not already a customer, and would like to find out more you can view our Archives Solutions page to find out how our soutions can help you manage your archives, or our Calm page to learn more about our Calm system.
ONLINE SUPPORT LOGGING
Calm SupportWorks: This is where you log online support calls:
Please email us at the support address below to request a login account to Calm SupportWorks.
Helpdesk Email: email@example.com
Helpdesk Phone: 0345 222 1511
Here you can find up to date manuals and guides for your Calm system:
NEW VERSION DOWNLOAD
Link to download the current version of the software.
UK JISC MAIL LIST
Here you can sign up to an email list where users can ask each other questions and get advice on how others are using their systems:
TRAINING COURSES UK
Here you can find course descriptions and requirements, as well as dates for upcoming classroom sessions:
UK CALM USER GROUP
This is a resource created and maintained by members of the UK CALM User Group and hosted by the University of Birmingham. It provides meeting reports, links to useful resources and other customer websites. Its key feature is the repository of customer developed support documentation.
SUBSCRIBE TO THE NEWSLETTER
The Axiell ALM Newsletter shares product releases and versions, hints, tips, advice and customer and Axiell news and events:
AXIELL ALM ON LINKEDIN
You can join Axiell ALM's group on LinkedIn which has users from all Axiell products. Ask questions, get answers and keep up to date with news from other users: