Implementatie2018-11-13T09:29:31+00:00

Onze oplossingen houden meer in dan het leveren van software

Wij leveren daarnaast ook de uitgebreide service die nodig is voor een succesvolle implementatie

Onze klanten zijn expert op het gebied van collectiemanagement. Zij weten wat voor systeem daarvoor is vereist en hebben daarbij de keuze uit onze beste systemen voor archieven, bibliotheken en musea. In het algemeen hebben onze klanten echter geen uitgebreide ervaring met het implementeren van collectiemanagement software.

Wij hebben de expertise.

Al meer dan dertig jaar implementeren we succesvol collectiemanagement producten voor meer dan 3400 klanten, van alle groottes, complexiteiten en collectietypes.

1. Consultancy

We work with each customer to understand their needs and discuss options for configuration, hosting, support and implementation.

2. Projectmanagement

We appoint a Project Manager (PM) to work with a customer in every implementation of our software. Our PM provides advice and guidance at each stage and ensures that each customer’s expectations are met and that the project is a success.

3. Configuration

Workflows, rapportages, exports, security privileges and more, providing each customer with a system that meets their requirements and is ready for use.

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4. Implementation

When a customer is ready to implement, our team manage the implementation process from start to finish.

5. Hosting & Servers

We have a range of hosting solutions to meet the needs of our customers.

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6. Training

To ensure that each customer gets the most out of their new system, we provide training upon implementation and ongoing.

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7. Support

Once the system is live our customers have full support and access to our support resources, documentation and help.

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8. Updates & New implementations

As collections needs change, we work with our customers to ensure that systems and processes change to meet current needs.

9. Additional Projects

Once you’re up and running with your system, we can work with you to achieve your goals. Whether you’re looking to increase engagement with your collections, planning a collections move or looking to accelerate your digitisation, we can help you find technology solutions from our existing product portfolio, or build new technology to your specifications.

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