Calm Support2018-11-13T15:18:56+00:00
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Calm Support Resources

Online Support Logging

Log your online support calls here.

HelpDesk Email

HelpDesk Phone

+44 (0) 345 222 1511 (UK)

View manuals and guides for your Calm system here.

Check the current version and new features and fixes here.

Download the current version of the software here.

This is a resource created and maintained by members of the UK CALM User Group and hosted by the University of Birmingham.  It provides meeting reports, links to useful resources and other customer websites.  Its key feature is the repository of customer developed support documentation.

Visit the site here.

Learning & Professional Development


Learn how to get the most out of your Calm system with in-house or classroom training.

Review all available Calm courses here.

User Conferences & Events

Meet with other Calm and Axiell users to share ideas and best practice.

View upcoming events here.


For tips and advice about getting the most out of your system, as well as industry reports and survey results, you can find articles on our blog here.

Customer Contacts & Networks

JISC mail

Email list for users to ask each other questions and get advice.

Sign up here

Customers List & Case Studies

If you’d like to find other Axiell customers, search or browse our customer list here.

You can also read case studies and watch interviews about how other customers use their systems here.

LinkedIn Group

You can join Axiell ALM’s group on LinkedIn which has users from all Axiell products. Ask questions, get answers and keep up to date with news from other users.

Join here

Share Your Stories & News

You can submit news and project summaries to Axiell if you would like to raise awareness of your projects among other customers.

Learn more

Information & Updates


For version updates and releases, event invitations, blogs, interviews and news, subscribe to the Axiell newsletter.

LinkedIn Page

For Axiell news, customer news, updates, blogs, interviews and industry news, you can follow Axiell ALM on LinkedIn.


Follow Axiell ALM on Twitter for news and content related to collections management. 


Follow Axiell ALM on Facebook for news and content related to collections management.